General
 

 

How it is different from any other ERP

It is one of the most simple & complete business solutions, covering the core functionalities of any organization. It is very flexible to use and can adapt to any business needs rather than the user trying to change the way his business is run to adapt the package. The software is embedded with Borland's Interbase RDBMS as backend and has a well defined security levels and data reliability.The user can start using the application with minimum training, without any technical assistance, as first time the software is available with user-friendly online help and is being tested by NSTL.

What are the USP's of the product

The Customer need not to change his business processes to adapt the package.The system has Drill Down Option from report to bottom level. There is no investment on the database as the probuct is embedded with RDBMS of Borland's Interbase. The customer need not to hire the technical expertise for the implementation and the execution of the product, as it is very simple and is available with user friendly online help. The system can be up and running with a weeks tie with a minimum training. The product is very economical and ensures that your investment in time and money on the application software is secure.It is being tested by NSTL.No investment on the database.

What are the customer references

Visesh Infotecnics Ltd is a 16 year old company and are leading ERP solution provider to the Indian Industry.Over the years, Visesh has built up a sizeable customer base for its ERP products in India and Overseas. The success lies in improving constant software quality, enhancing efficiences and reducing costs on a continuous basis. Visesh is focussed towards providing customers with defect-free solutions and deficiency-free services which is backed by having its operations in three metros viz, Delhi, Bangaloreand Mumbai apart from its development center at Gurgaon and Overseas office at Thailand.The company has a formidable client list of more than 400 large & medium size corporates and has to its credit over 900 installations of its flagship ERP products. The customer references would be given on request.

How do satisfy about the quality of the product

Exceeding our customer expectations is an ongoing activity. Emphasis on quality, world-class human resource and leading edge solutions drive our commitment and nurtures software talent through rigorous training programs.We constantly enhance our quality standards to be at par with the best in the world, with a successful track record of serving the most demanding customers. Our software development processes & skills have earned us an ISO 9001:2000 certication. In terms of the quality of the product we have NSTL, the world's largest third party testing organization,to test our product for functionality. We also have international consulting firms and ERP implementors like Deloitte, Accenture, who recomend solutions from Visesh.

How is the support provided at far off locations

We would be providing our customers with a problem reporting format (PRF), in which they can mail their problems to us which would be replied back from our support team. We would also be providing online support using any of the messangers . Once the problem is fixed it would be uploaded on our site and customer who is already under AMC will be provided with a particular email ID, so that he can download the same from the site.

How much time it takes for installation

Server installation would take around 15 - 20 minutes provided all the necessary hardware configurations are provided. What we install in the server is Interbase and Rainbow hardware sentinel superpro( which is an hardware lock which controls the no. of users to log in as well provides the security to the software).The Server installation would take about 20 mins and clients about 20-30 mins.Powerpro can operate on a single computer but it is more common for it to be installed on a multi-user network. In this case, as a minimum the datafile must be located on the server. However, you then have the option of having a Server Installation or a Local Installation.

How much time it takes for implementation

Implementation can be done by the customert itself...but a training of two weeks is a must for the customer to understand the features of the system

What is the minimum hardware configuration required

Windows 95/98/NT/2000/2003/XP

Do I need technical people for implementation and subsequent use.

No, because it is provided with a user-friendly online help.

Can I buy some modules which I need

No you cannot buy some modules ... this package comes with all the modules, but you can use some of the modules as per your requirement.

What is the warranty period of the product

Their would be a media warranty for 3 monthsand after that AMC would be charged.

What are the AMC charges and what do I get for the same

AMC is the 20% of the product cost along with the online support as well as the new upgrades which would be provided after every 6 months.

How the upgrades are planned and how they will be delivered to me

We do upgrades on the users requirement basis. As the requirement is new it is analyzed and after the approval from the "Change Control Board" we would incorporatethe same. This new feature we will release in our upgrades which would be provided free of cost to customers who are under AMC and the rest of the customers who are not under AMC for them it would be charged on the functionality.

Can the product be customised to meet my exact requiremnt

Product cannot be customized

Can the product be installed at more than one server

The product can be installed on more than one Server but we suggest to install it on one Server. Incase you would like to keep the old data , you can have multiple Servers.You can log into the other Servers by changing the database path.

Does it provide automatic backup and restore facility

There is no facility of Automatic Backup and restore facility ,you need to do it manually.

Does it offer on line help

YES, it is provided with a user-friendly online help.

Will it support SQL/ORACLE

It will not support ORACLE/SQL. It will only support Borland's Interbase.

Can Interbase be used for other purposes as well

It is specifially given for ERP. Incase Interbase is used for some other purpose it should be in consent with Visesh.

Can I get an evaluation copy

We can provide evaluation copy.

Can I get a comparision of PowERPro with other products

Yes, it is available on request.

Will it meet all my Statutory requirements

YES

Will the same software work for more than one unit

Yes, it can work for any no. of units.

Copyright © Visesh Infotecnics Ltd. 2003-2004